Monday, May 26, 2008

Cell Phone Update: Chocolate Still Sucks...

You may recall me yammering on obnoxiously about my crappy cell phone, a Chocolate made by the fine people at LG. Well, I have an update to the situation.

One my many complaints was that the phone has a mind of its own and actually calls people randomly. Yes Mom, that call at 11:45PM from the 210 number, it was not me, but it was my phone. Sorry.

Anywhoo... My wife suggested that we zip by the Verizon store this afternoon so I could just get a new phone or maybe purchase a refurbished one. I had no intention of going in there and doing one of these deals where you get some sort of special deal and they sign you up for another decade.

I don't know about you, but I have the same mindset in a cell phone store that I do a car dealership; I'm not happy about being there and I know the end result is that I will be ripped off, even if I feel good about the whole transaction. And this time, things started off pretty much the same. The guy took my phone, handed me a receipt for it and said to come back in an hour because the technician was at lunch. So I stepped it up a bit and asked him to look up my account to see if maybe it was time for a new phone. He said no. Then I asked him if he sold refurbished phones. He said no.

So, I walk over to the display and while I start looking for a cheap flip phone, my wife continues to talk to the sales associate. I picked up a phone that looked cheap, rugged and lacking in any parts that would allow it to make calls on its own and said, "I'll just buy this one." And that's when my wife said, "He says your phone is under warranty."

Well then. I guess waiting an hour wouldn't be such a bad thing after all!

When we returned 45 minutes later the technician looked up from his workbench and said he was just going to replace my phone. I asked him if I could get a different model but he said that was a no-go. While he transferred all my crap from my over functioning Chocolate to a newly refurbished apparently still working Chocolate, I played around with a few of the other phones on display.

Oh, and in case you were wondering what SilverCreek78250 looks like on a fancy internet ready cell phone, here ya go.
I was sure to add the page to as many as I could during the visit.

2 comments:

  1. That's funny--I liked to walk around the Sony Style store at La Cantera and bring up my site on all of their computers, leaving different pictures open. My URL is usually blocked on the next visit, until new models go on display.

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  2. I just had the need to replace my 5year old motorola phone. Went to verison cause they are my supplier. Right off the bat they started offering me big discounts or free phone if I would sign up for a two year plan. I asked when my current plan was up they said jan 09 thanked them but no sale I want to own my number sooner than later and see what I can get in a no contract supplier. Their rates are double what others offer for more bells and whistles.
    Guy D.

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